Tuesday, December 30, 2008

toll-free

I spent just about all day off and on the phone with Verizon business trying to set up an 800 number for birth mom’s to use to contact us. It proved to be much more difficult than I’d ever imagined.

The first call they set up my account, did a credit check, and checked about five numbers I’d come up with: all taken. They even checked 866, 877 and 888. Nuthin!

So I was told it was ok to call back with more numbers, but be sure to mention I already have an account when I called back.

So we came up with several more numbers. Several? 20+ more numbers. I called back. We went through all 20+ AND MORE variations, and still nuthin.

Finally we settled on the last 5 digits being HOPES.

Both times the agents were extremely helpful, especially after I explained the reason we wanted an 800 number was to make it easy for birth moms to contact us since we are hoping to adopt. Lemme tell ya, the second agent even waived the $15 set-up fee and I didn't even ask.

In case you are thinking of setting up an 800 number, we are having it roll over to my cell phone so we don’t miss a call by not being home (or because I am blogging on our DIAL-UP service using the phone line). The service is $12 a month, and calls are 6.4¢ a minute.

This 800 number will go on our profile and on calling cards that I need to create. This makes it easy for potential birth moms to contact us from wherever they are. At this time I have no plans to post it on line, though I know others have posted their 800 numbers online as well as in newspapers. We will consider that later.

1 comment:

Hollister said...

a smart idea... you have many inventive avenues linking the world to you! I hope ONE of them works ;)